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How to start an online business in Dubai, UAE?

15 May, 2025

Dubai’s digital economy is expanding at pace. Whether you are exploring e-commerce, virtual consultancy or digital marketing, the emirate presents a strategic environment for launching and scaling online ventures. With the right structure in place, setting up is a straightforward process.

A favourable regulatory climate, complete foreign ownership in many sectors and access to world-class infrastructure have made Dubai a preferred destination to start an online business. From solopreneurs to digital-first enterprises, businesses across sectors are capitalising on the city’s growing online consumer base and international connectivity.

Beyond that, government-led initiatives to drive innovation and support entrepreneurship continue to shape a future-ready ecosystem. With the United Arab Emirates (UAE) government’s push towards a cashless, paperless economy and increasing digital adoption among residents and visitors, now is the right time to enter the market. Entrepreneurs are not only benefiting from simplified procedures but are also able to plug into a wider network of accelerators, e-commerce platforms and marketing partners that support long-term growth.

Here is a practical guide on how to start an online business in Dubai, UAE.

What is an online business in Dubai?

An online business in Dubai involves any commercial activity conducted primarily through the internet. From selling physical products and offering online services to providing digital content or platforms, these ventures operate under the same legal framework as traditional businesses.

Depending on the nature of the business, specific online trade licences are issued by the Department of Economic Development (DED) or Free Zone authorities.

Steps to start an online business in Dubai, UAE

1. Choose the right jurisdiction for your online business

Businesses in the UAE must be registered under one of the following jurisdictions:

Mainland – Ideal if you intend to offer services or products directly to the UAE market without restriction.
Free Zone – Best suited for those focused on international operations or requiring specific tax benefits and full ownership.

Your business model, target market and future expansion plans will influence the right jurisdiction.

2. Choose the perfect company name and obtain your initial approval certificate

Business names must comply with the UAE’s naming guidelines. Once chosen, submit it for initial approval. This step confirms the name is available and aligns with regulatory standards.

3. Start the process to obtain your online business licence in Dubai

Based on your chosen activity, apply for the relevant e-commerce or online service licence. This typically involves submitting shareholder documents, passport copies and a basic business plan. The licence type varies according to whether your business focuses on goods, services or platforms.

4. Follow the application process to acquire visas

After securing your licence, apply for a residence visa under your company. You may also be eligible to sponsor visas for employees or family members, depending on your business scale and jurisdiction.

5. Open a bank account in Dubai

A corporate bank account is essential to begin operations. The process is straightforward with the right documentation in place and a clear business model.

Benefits of starting an online business in Dubai

Dubai offers a unique blend of business-friendly policies and digital readiness, making it an ideal base to start online businesses.

Favourable Regulatory Environment – Transparent business laws and licensing procedures.
Complete Foreign Ownership – Available in Free Zones and in many Mainland sectors.
Growing Digital Market – High internet usage and mobile commerce adoption.
Global Connectivity – Ideal for cross-border operations and logistics.
Modern Infrastructure – Access to top-tier tech, logistics and payment solutions.
Flexible Operating Models – Suitable for individuals, solopreneurs or growing teams.

Documents needed to start an online business in Dubai

• Passport copies of shareholders
• Business name approval certificate
• Initial approval from the relevant authority
• Brief business activity description
• Tenancy contract (if physical space is required)
• Visa and Emirates ID (if applicable)

The list may vary based on jurisdiction and type of activity.

What is the cost of starting an online business in Dubai, UAE?

The cost of starting an online business in Dubai depends on several factors—your chosen jurisdiction, licence type, visa requirements and whether or not you need physical office space. Some Free Zones offer virtual packages designed for digital entrepreneurs, while others cater to established companies. Rather than focusing on price, it is advisable to explore which model supports your goals for scale, ownership and flexibility.

For a tailored breakdown based on your business idea, speak with our consultants at GoBusiness.

Start your online business in Dubai journey with GoBusiness

Whether you are setting up in a Free Zone or the Mainland, having the right support makes all the difference. At GoBusiness, we guide entrepreneurs through each step of launching an online business in Dubai—from name registration to licence application and visa processing. We ensure your set-up aligns with your long-term plans.

Ready to turn your idea into a business?

Visit gobusiness.ae to get started with your entrepreneurial journey.

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